Refund Policy

Apnar shantosti amader kache shobcheye guruttopurno. Order pawar por jodi kichu thik na thake, 72 ghonta'r moddhe amader janan — amra dekhe shomadhan korbo.

• Vul item delivery hoyeche.
• Product damaged ba broken obostha-y poucheche.
• Manufacturing defect (unused condition).
• Description-er shathe major mismatch.

• Activated digital gift card ba game code.
• Personalized ba customized product.
• Used product ba original packaging chhara return.
• Apnar mind change holo — sheta refund-er karon noy.

1. 72 ghonta'r moddhe amader Contact page theke jogajog korun.
2. Order ID, problem-er chhobi/video o short description din.
3. Amader team 24 ghonta'r moddhe reply diye next step bolbe.
4. Eligible hole pickup arrange kora hobe (Dhaka shohor) ba courier return korte bola hobe.

• bKash / Nagad: Approval-er 3–5 working day-er moddhe.
• Bank transfer: 5–7 working day.
• Replacement: Stock thakle 3–5 din-e notun product pathano hobe.

Order shipped na hole apni jekono shomoy free cancel korte paren. Shipped hoye gele cancel korle return shipping fee apnar.